Company information:
clarus marketing group, llc
United States
freeshipping.com
I would like to reiterate what user “TheBest101″ said previously–the company is not a scam. Unlike some companies it does not unwittingly enroll you in their service. I voluntarily and knowingly enrolled when I made a purchase on ProFlowers.com because of the eponymous free shipping offer. The terms of enrollment clearly state that you can get up to $15 off shipping during your free 30 day trial. I made a note in my calendar to remind myself to cancel the membership before that date.
You do not get free shipping on just anything, only when ordering from partnered companies and only if you submit a claim. Submitting a claim is cumbersome–you fill out an online form to get a code and then send a copy of the charge you’re claiming along with the code by mail. As you can guess, it takes the traditional 3-6 weeks to process. I was doubtful, but when I called to check on my claim about three weeks later the operator was helpful, amiable and forthcoming about the deal. She voluntarily mentioned that my free trial was coming to an end soon and warned me that I would be charged automatically if I didn’t cancel, and reassured me my current claim would continue to be processed even though I cancelled on the spot. No questions asked, no hassle. (I have up to three more weeks to wait for my check to arrive in the mail, but I’m not too worried.) Better Business Bureau gives them an A+ rating.
Of note, I WAS scammed by a company called Easy Saver (aka EMI Encore Marketing International) during the same ProFlowers purchase. They enrolled me in a $14.95/month program without my knowing. I already called my credit card company and will be calling Easy Saver itself when their phones open during business hours. Better Business Bureau gives them a D+ rating.