Company information:
Planet Mobility
United States
planetmobility.com
I ordered a automatic door opener from Planet mobility. They were quick to take the $737 out of my checking account, but when I hadn’t rec’d the merchandise several weeks later, I called them. They said they had cancelled the contract with the vendor and would get a new one and send it out. So, I called the vendor of the door, Private Door. They told me the opposite…that they had cancelled the contract due to the fact that PM didn’t pay their bills. I reordered the door from Private door directly. They were great and matched the price. Now, PM won’t refund my money. How dare they even take the money out of my account when they didn’t even have a vendor to fill the order with!!!I have finally filed a grievance with my bank, but still won’t have the money back in time for Christmas, which is a real hardship on me. DO NOT GET ANYTHING FROM PLANET MOBILITY. THEY ARE LIARS AND HAVE FRAUDULENT BUSINESS PRACTICES.