Company information:
Best Buy
United States
bestbuy.com
I am trying to get a new flat screen tv for christmas this year. The local Best Buy seems to be having sales but i cant get a clear read on what the price should be. They seem to be changing all the time. Does anyone at Best Buy know where i can find some real prices on TVs so i can shop them a bit.
Company information:
Best Buy
United States
bestbuy.com
Lessons learned – do NOT ever buy from BestBuy that would need a service! Do NOT pay for extended services!
My recent experience with trying to get them to cover a broken part in my refrigerator, with the Service contract I purchased that was supposed to “cover wear and tear… no hidden cost, no out-of-pocket…” got me no where. I was told if I really wanted a service person to come out to look at it, he can say it’s not covered and I will have to pay $100 for his trip! Then I talked to someone at Customer Relations and was told as long as the fridge “is still generating cold, nothing else is covered”… Beware! Don’t buy anything you’ll ever possibly need repair from BestBuy.
Source writer：Trambomne
Company information:
Best Buy
United States
bestbuy.com
I had a terrible experience in 2007 with bestbuysilver.com. The order never arrived and email correspondence ignored. I lost $88.95 plus postage. I wrote it off as my mistake – not researching the company thoroughly before ordering. I now want to order an engraved silver Xmas ornament for a new grandchild, but am very reticent for the same outcome. I looked online and Western Silver looks very similar to the site I used. Perhaps just changing its name? The reviews mirror my experience exactly. Has anyone experience with online ordering from Silver Superstore in Washington?
Company information:
Best Buy
United States
bestbuy.com
My worst experience ever for returning an item purchased at the Bestbuy store in Fairlakes, VA with the use of gift cards. Gift cards were also used toward purchases of LED-TV and sound system. However, the sound system was malfunctioned, so I decided to just return and to receive refund. The store insisted the only way to receive this refund was in the form of giftcards first for the exact same amount was used. I told the store manager that because of TV was a big purchase item made, I felt it was adequate for applied the gift cards towards it. But they kept insisting this was their only way of refunding per their registered system was built. No exception what so ever that any store managers can do. Until I researched Bestbuy’s policy listed on website, I realized I was victimized. Bestbest was so dishonest and to lie to customers. I hope BestBuy should cleanup their act or else they will definitely loose many of their customers.